Privacy Policy

We take your privacy seriously and are committed to protecting your personal information. We have created this privacy policy in order help you understand what information we collect, how we use it, and your choices regarding your information.

Information We Collect

We only collect personal information that you voluntarily provide to us. The types of personal information collected and stored directly corresponds to the service you request.

Contact Information: If you contact us via email or a contact form on our website, you may provide us with certain information such as your name, email address, phone number, or mailing address. We use this information strictly to respond to your inquiries.

Comments: If you choose to leave a comment on our blog posts, you may provide us with certain information such as your name, email address, website, social media handles, or other details. We may use this information to respond to your comments and engage with you.

Account Registration: If you register for an account on our website, you must provide a username, email address and password. This is used to authenticate you when logging in and leaving comments.

Orders & Payments: If you place an order on our website, we collect your name, email address, billing address, shipping address, phone number, payment card information. This allows us to complete your order and notify you of the order status.

Analytics: We use Google Analytics to help understand use of our website. Google analytics collects information such as how often users visit the site, what pages they visit, browser type, IP address and more. This analytics data is collected anonymously and we do not make attempts to identify individual visitors based on this information.

How We Use Your Information

We use the information we collect for a variety of purposes which are outlined below:

  • To provide our services to you
  • To respond to inquiries and requests
  • To allow you to leave comments
  • To create and manage your account
  • To notify you of orders and order status
  • To improve our website based on analytics data
  • To comply with legal obligations

We only retain personal information as long as necessary to fulfill the purposes outlined in this privacy policy, unless longer retention periods are required by law.

How We Protect Your Information

We take reasonable precautions including organizational, technical, and physical measures, to help safeguard against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to the personal information we process or use.

While we follow generally accepted standards to protect personal information, no method of storage or transmission is 100% secure. You are solely responsible for protecting your password, limiting access to your devices, and signing out of websites after your sessions. If you have any questions about the security of our websites, please contact us.

Your Rights & Choices

You may unsubscribe from email communications from us by clicking the “unsubscribe” link located on the bottom of any email you receive from us. If you have an account, you may request deletion of your personal information by contacting us.

You have the right to request details about the personal information we store about you at any time. You also have the right to request corrections to the data we hold about you if you believe it may be inaccurate or incomplete. Please contact us if you would like to exercise these rights.

If our website allows you to publicly post content, be aware that information you share publicly can be indexed by search engines or used by third parties. Please be mindful of what personal information you choose to disclose publicly.

Cookie Policy

Cookies are small text files placed on your device while browsing websites. We use cookies to improve your browsing experience. Cookies allow us to determine browsing preferences, show relevant ads, estimate our audience size, or monitor website traffic.

Disabling cookies may interfere with our website functionality and your ability to access services. Please update your browser settings to accept cookies in order to utilize all functionality on our website.

Links to Third Party Websites

Our websites may contain links to third party websites. Any access to and use of such linked websites is not governed by this privacy policy but instead is governed by the privacy policies of those third party websites. We are not responsible for the information practices of such third party websites.

Children’s Privacy

Our website is not structured to attract children under the age of 13 years old. We do not knowingly collect personal information from children under the age of 13. If we become aware that a child under the age of 13 has provided personal information through our website, we will take steps to delete such information.

Changes to This Policy

We may update this privacy policy from time to time as we add new features and services, as we improve our current offerings and as technologies and laws change. You are advised to review this policy periodically for any changes. All changes to this policy will apply to you and your information immediately upon posting the revised privacy policy on our website.

How to Contact Us

If you have any questions about this privacy policy or the way we collect, store, use, or share your personal information, please contact us at:

hello@thedearlab.com

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